Ecommerce Manager wanted for a luxury Jewellery Retailer
Salary: up to £55k
Location: London/WFH
Join our fast-growing team and help shape our digital strategy as we expand our presence in the UK and Europe. We're looking for a dynamic Ecommerce Manager to drive online growth and enhance customer experiences across all digital channels.
Key Responsibilities:
- Work closely with the Chief Digital Officer to implement a digital-first strategy aligned
with our brand and goals.
- Track KPIs for sales, site performance, and ecommerce initiatives, using data to drive
results.
- Manage Ecommerce Roadmap: Oversee site improvements, optimizing functionality and customer
experience.
- Collaborate with marketing to ensure consistent brand messaging across all digital
campaigns.
- Online Promotions: Plan and execute the marketing calendar, updating site content to align
with business goals.
- Customer Journey Optimisation: Improve digital experiences through A/B testing,
personalization, and UX enhancements.
- Maintain SEO best practices and drive site performance enhancements.
- Partner with teams to create campaigns that drive both online and in-store sales.
- Collaborate with the CRM Manager to optimize segmentation and promotional performance.
Skills & Experience:
- 4+ years in ecommerce management, ideally in luxury, jewellery, or retail.
- Experience of managing a team.
- Expertise in managing ecommerce platforms and improving website performance.
- Strong analytical mindset, with proficiency in Google Analytics and KPI tracking.
- Solid knowledge of SEO and its application in ecommerce.
- Commercially savvy, with a results-driven approach.
- Proven ability to manage multiple projects in a fast-paced environment.
- Experience collaborating with internal teams and external partners (e.g., marketing, SEO
agencies).
- Familiarity with Google Analytics, MS Office, and performance marketing tools.
This is an incredible opportunity for an entrepreneurial and autonomous individual with a proven track record in ecommerce management. If you're passionate about driving digital growth and want to be part of an innovative and fast-growing jewellery brand, we'd love to hear from you.
Mandeville is acting as an Employment Agency in relation to this vacancy.