Job Title: : Business Intelligence and Performance Officer
Locations: Doncaster DN1
Contract Type: Temporary 12-month maternity cover contract
Work Pattern: 35 hours per week
Our client is seeking a skilled and proactive Performance Officer to join their team on a 12-month maternity cover contract, As a Performance Officer, you will be responsible for maintaining reporting obligations using existing systems, primarily Qlik. You will also play a key role in the development and conversion of current reporting tools, with PowerBI expected to be a long-term replacement for Qlik. Your work will be critical in ensuring that accurate, actionable data supports the decision-making processes and service transformation efforts.
Job Role -
- You will develop, maintain, and produce intuitive reporting dashboards for Key Performance Indicators (KPIs) and other reporting needs. Working closely with senior management, you will analyse trends, provide insights, and recommend actions to improve performance.
- You will undertake scenario modelling and statistical analysis to support business decisions, providing accurate performance information, and ensuring timely submissions of regulatory and legislative returns.
- You will contribute to benchmarking activities by preparing and analysing data to compare performance with other organisations, driving continuous improvement and transformation.
- You will lead the administration, monitoring, and continuous improvement of Business Intelligence tools, ensuring data accuracy and system reliability.
- You will stay ahead of industry trends and legislative changes by conducting research and providing insights that inform strategies and service offerings.
- You will present performance information to internal and external stakeholders, promote the self-service of data, and support a culture of business excellence across the organisation.
Candidate Requirements -
- Strong analytical skills with experience in data analysis, scenario modeling, and performance management.
- Proficient in MS PowerBI and Qlik, with a solid understanding of performance frameworks and business intelligence tools.
- Excellent communication skills, capable of presenting complex data in an understandable format.
- A proactive approach to problem-solving, with a focus on continuous improvement and innovation.
- Ability to work independently and collaboratively, with a commitment to delivering high-quality results.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Lewis at Service Care Solutions on or send an E-Mail to