Senior Transport Operative
Northampton, Northamptonshire
The Company
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
We are now looking for a Senior Transport Operative to join us on a full-time, permanent basis at our Panettoni Park site (NN7 4DE). You will work rotating shifts Monday to Friday, 05:00 - 13:00 or 13:00 - 21:00.
The Benefits
- Salary of £32,917.50, plus £400 rotating shift allowance, per annum
- 25 days' holiday (excluding bank holidays) and 5 days Volunteer Leave per year
- Opportunity for Unpaid Leave
- Employee Referral Scheme
- Cycle to Work scheme
- Critical Illness Cover
- Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
- On Site Mental health First Aiders
- Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
- Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
- Tailored development and career opportunities
If you have fantastic customer service skills and an understanding of warehouse and transport operations, this is the perfect opportunity to take your next step and join us as we work to become the world's preferred supply chain logistics company.
Your expertise will enhance efficiency and customer satisfaction, making a significant contribution to our culture of continuous improvement.
What's more, you'll get to benefit from tailored career development opportunities and professional growth prospects alongside our supportive team environment!
Are you eager to advance your career? If so, we'd love to hear from you.
The Role
As a Senior Transport Operative, you will provide timely and accurate administrative and operational information related to the activities of our Transport Department.
Establishing a first-class service to customers and staff, you will maintain excellent customer communications and action their requests.
You will act as the primary point of contact for all operators, co-ordinating customer deliveries and liaising with drivers and traffic operators.
Additionally, you will:
- Communicate and escalate issues within the team
- Identify and recommend appropriate resolutions to customer queries
- Continuously improve processes to drive efficiency
- Adhere to all health and safety procedures and escalate any concerns to your line manager
About You
To be considered as a Senior Transport Operative, you will need:
- An understanding of warehouse and transport operations
- Excellent communication and customer service skills
- Working knowledge of Microsoft applications
- Good attention to detail and organisational skills
- To be a team player
The closing date for this role is 21st August 2024.
Other organisations may call this role Senior Logistics Co-ordinator, Transport Operations Supervisor, Senior Transport Planner, or Senior Transport Operations Administrator.
We thank all applicants for their interest, however, only those under consideration will be contacted.
Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.
So, if you're looking for a new challenge as a Senior Transport Operative, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.