Sales Order Administrator / Customer Service Advisor
I am looking for a Sales Administrator to work within a buzzy team in Wickford processing sales orders over the phone and dealing with all of the administration involved with this on the sales database . You will build a rapport with customers from initial enquiry contact to the final purchase.
Wickford
Mon - Fri
8.00am - 5pm (30 min unpaid lunch & 2 x 20 min paid breaks)
Salary approx. £26,500 - £27,500
- Receiving incoming calls from customers, taking verbal orders and day-to-day queries such as delivery & pricing issues
- Processing and entering sales orders on to our order systems, quoting stock availability, dispatch and invoicing
- Supporting external sales representatives, to drive both customer relations and sales growth
- Producing customer quotations and price lists
- Processing daily deliveries dockets for carriers Knowledge & Skills will include:
- Previous sales administration experience essential
- Knowledge of dealing with a vast variety of product stock lines
- Speaking over the telephone & making calls to provide a high level of customer support
- Computer literate with Microsoft Office
- Upsell & negotiation skills whilst building a rapport with customers
- Able to multi-task and adapt to a varied and challenging role
Do you have strong sales order processing experience? Have you processed many orders daily?
It is essential that you have experience of processing orders over the telephone.
Free parking !!!