Advertised by London Liverpool Street
???�??? Join our team as a Sales and Showroom Coordinator! ??�????
Are you passionate about furniture and interior design? Do you excel in providing outstanding customer service? Our client, a leading furniture showroom in London, is searching for an enthusiastic and dynamic individual to join their team! As a Sales and Showroom Coordinator, you will play a crucial role in providing exceptional sales support and managing their showroom to create a positive and engaging customer experience. If you have excellent communication skills, strong organisational abilities, and thrive in a fast-paced environment, this could be the perfect opportunity for you! Join their team and be a part of creating beautiful spaces for their valued customers. Apply now! ?????
Location: Old Street, London ??
Contract Details: Permanent, Full Time ?
Salary: £27,000 - £38,000 per annum ??
About Our Client:
Our client is a leading furniture showroom that prides itself on providing high-quality products and exceptional customer service. With a passion for furniture and interior design, they aim to create beautiful spaces for their customers. Join their team and contribute to their growing success! �?
Benefits & Perks:
- Competitive salary ??
- Dynamic and collaborative work environment �?
- Opportunities for career growth and development ??
Responsibilities:
Sales Support:
- Assist the sales team in preparing quotes, proposals, and presentations for clients.
- Coordinate with internal departments to ensure timely delivery of orders and resolve customer inquiries or issues.
- Maintain accurate customer records and sales documentation in the CRM system.
- Follow up with potential leads and provide product information and pricing as required.
- Collaborate with the sales team to identify cross-selling and upselling opportunities.
Showroom Management:
- Ensure the showroom is clean, organised, and visually appealing at all times.
- Create engaging displays to showcase furniture collections and highlight key features.
- Greet customers, provide product information, and guide them through the showroom.
- Assist customers in selecting suitable furniture pieces based on their preferences and needs.
- Maintain inventory levels and ensure accurate labelling and pricing of products.
- Coordinate with suppliers and logistics partners for timely delivery of new furniture arrivals.
Customer Service:
- Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
- Build and maintain strong relationships with customers, architects, interior designers, and contractors.
- Stay updated on industry trends, product knowledge, and features to effectively communicate with customers.
- Act as a brand ambassador, promoting the company's values and maintaining a positive brand image.
Essential (Knowledge, skills, qualifications, experience):
- Previous experience in sales support, showroom management, or customer service, preferably in the furniture industry.
- Excellent interpersonal and communication skills, with the ability to engage and build rapport with customers.
- Strong organisational skills and attention to detail to maintain accurate records and manage the showroom effectively.
- Proficient in using CRM systems, Microsoft Office, and other relevant software.
- Ability to work independently and as part of a team, managing multiple tasks and deadlines.
- May be required to attend/host evening events.
Desirable (Knowledge, skills, qualifications, experience):
- Knowledge of the furniture industry
- Experience in hosting events
- CRM systems
- Microsoft Office
How to apply:
If you are ready to take on this exciting role, click the "Apply Now" button below and submit your updated CV. Join our client's team and contribute to their success! We look forward to reviewing your application. ????????????
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