Business Support Officer
Havering
£17/hr
Start date: ASAP
Full time: Mon - Fri 36/hrs a week
Hatched Recruitment is working closely with the local authritie and we are looking for a Business Support Officer in Havering area. Minute taking as well as panel coordination and system updating. Successful candidates will have strong coordinating and minute taking skills and will be available to work in an office face to face potentially every working day of the week.
The primary purpose of this role is to provide a reliable, high quality administrative and support service to the Children and Young People's Service.
The key objectives are to :
- Contribute to the development of the Business Support Team 'service offer', helping to professionalise and future-proof administrative and support services by participating in task-finish working groups.
- Provide high quality, consistent, efficient and effective support services within agreed (and often stretched) timescales.
- Prioritise workload in the face of competing demands and a pressurised working environment, often supporting multiple front line teams and projects.
- Maintain, update and quality assure various IT systems and records, ensuring consistency, accuracy and quality of data.
- Providing bespoke analysis reports often drawing upon a complex dataset.
- Provide high quality self-directed administrative support, checking own work and proactively looking to raise standards and improve consistency across the team.
- Provide high quality specialist support such as minute-taking to allocated meetings/Panels, ensuring that they operate in accordance with all legal and internally agreed standards and procedures.
- Be the nominated 'subject matter expert' lead for at least two appropriate corporate functions such as HR, Finance, IT, Complaints etc.
- Can deliver in a fast paced, complex project management and matrix management environment (where work is allocated by multiple task managers).
Experience:
- Excellent working knowledge of Microsoft Office software suite and other IT applications.
- Experience of dealing with correspondence for the team or service in a timely, consistent and professional manner.
- Experience of interpreting, analysing and dealing with sensitive information and data.
- Excellent experience of at least two of the following functions: HR, Finance, IT, Data Analysis, Quality Assurance, Research, Project Management and Commissioning.
- Experience of working in a complex project management environment.
- Experience of working to tight deadlines in a fast paced, results-focused environment without compromising accuracy.
- Excellent experience of administration and organisation of meetings, including writing formal minutes.
- Experience of working effectively as part of a team.
- Experience of communicating effectively with internal and external agencies by phone, email, letters and face to face.
- Experience of financial management processes including paying and reconciling invoices, and creating, updating and reconciling spreadsheets.
- Desirable to have subject matter expertise and knowledge of areas within the Service Area such as LAC, CP, MASH.