Our Harrogate based client, who offer a fantastic product range nationwide, are now on the lookout for a new
Service Account Manager
to join their established but fast-growing team. As a leading company in their field, they believe in delivering exceptional levels of service alongside their great product range, whilst also continually maintaining a loyal client base.
As the successful Service Account Manager your duties will include:
- Action all calls made to the department, answering any queries from customers and respond to any issues in an efficient manner
- Coordinate appointments between various parties
- Diary management – arrange for external team members to attend customer visits ensuring efficiency in their routes and daily workload
- Provide detailed information to external team member to ensure work can be completed
- Upload data onto internal system to be accessed by both internal and external members
- Ensure all inputted information is done so with attention to detail
- Document administration which will be recorded internally but also sent out to clients for use
- Liaise effectively with departments to ensure quality customer service is maintained
- Regular liaison with suppliers actioning any queries, processing warranties etc
- Ensure all customer service issues are dealt with in a timely and professional manner
- Assist internal team members with any general administration tasks
Skills required:
- Previous experience in an administration, coordination, scheduler or planner role
- Enjoy establishing and maintaining positive working relationships with customers
- Ability to work in a fast paced environment
- Excellent telephone manner
- Exceptional written and verbal communication
- Good working knowledge of MS Office
- Keen eye for detail
- Team player
- Can-do attitude
Our client is looking to reward you with a salary up to
£27,000
per annum plus great benefits! In addition to your annual salary, you will also gain the opportunity to work for an outstanding company with a great reputation in their industry.
Does the
Service Account Manager
role sound perfect for you? Let us know by applying
ASAP.
Our Guarantee
Thank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match.
Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.