£50K/yr to £65K/yr
Manchester, England
Permanent, Variable

Key Account Manager - Cyber Security

Posted by NMS Recruit Limited.

Key Account Manager - Cyber Security

Location:

Remote or Hybrid

Package:

£55k - £65k basic salary with double OTE

About the Company:

Our client is a fast-growing Cyber Security firm committed to delivering top-tier security solutions to businesses. Their comprehensive offerings include in-house Security Operations Centre (SOC) services and industry-leading third-party products from trusted partners, ensuring businesses are well-equipped to handle today's cyber threats.

Job Overview:

As a Key Account Manager, you will manage and grow a portfolio of over 120 client accounts, ranging from SMEs to lower enterprise-level businesses. Your role will be to develop and strengthen existing relationships through a consultative sales approach, identifying opportunities for additional sales within these accounts to ensure they have the right cyber security solutions in place. This role is perfect for a seasoned account manager with expertise in Cyber Security and a proven track record in retention, upselling, and cross-selling.

Key Responsibilities

:

  • Manage an existing portfolio of 120+ accounts, ranging from SMEs to lower enterprise clients, and cultivate strong, lasting relationships.
  • Use a consultative sales approach to understand each client's unique security needs and recommend tailored solutions, including both in-house SOC services and third-party offerings.
  • Identify upsell and cross-sell opportunities to enhance each client's security profile, leveraging products from partners like Barracuda, Bitdefender, and KnowBe4.
  • Collaborate with internal teams to ensure client satisfaction and optimal service delivery.
  • Conduct regular account reviews, and accurately forecast and report on account performance to achieve and exceed revenue targets.
  • Stay informed about cyber security trends, threats, and new technologies to provide clients with proactive insights and guidance.

Required Experience and Skills:

  • Proven experience in a Key Account Manager or similar role within the Cyber Security industry.
  • Strong track record in account management, including client retention, upselling, and cross-selling.
  • Demonstrated consultative sales skills, with the ability to understand and address client needs effectively.
  • Familiarity with third-party cyber security products (e.g. Barracuda, Bitdefender, KnowBe4).
  • Excellent communication and relationship-building skills, with the ability to engage effectively at all levels.

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