Customer Service Executive
- Job Type: Temporary (9 months)
- Location: Bath Road, Heathrow
- Salary: £13.00 per hour
Currently seeking a Customer Service/Order Management Executive to serve as the first point of contact for customer support. This temporary role is essential in providing outstanding service to customers and ensuring their needs are met with efficiency and care.
Day to Day of the Role:
- Act as the primary point of contact for daily customer support, delivering excellent service and fostering customer loyalty.
- Process orders and address any order-related queries using SAP.
- Keep customers updated on their order's delivery status through proactive phone and email communication.
- Ensure a smooth and efficient order management process, enhancing customer satisfaction.
Required Skills & Qualifications:
- Experience in customer service and order management.
- Proficiency in SAP for processing orders and handling customer queries.
- Strong communication skills for effective customer interactions.
- Ability to manage multiple tasks and remain organized in a fast-paced environment.
Benefits:
- Competitive hourly rate of £13.00.
- Opportunity to gain experience in a dynamic customer service role.
To apply for this Customer Service Executive position, please submit your CV and cover letter detailing your relevant experience and interest in the role.