Senior IT Technician
Redhill, Surrey
£34,000 - £39,000 (DOE) + Company Benefits
Permanent
An esteemed and expanding independent consultancy with offices globally, are currently seeking a Senior IT Technician / IT Support Specialist to join their busy service desk team. You will join a team providing IT services to the company's international group of offices.
Sound interesting? Read on...
As the Senior IT Support Engineer / Senior IT Technician you will provide both 1st and 2nd line technical support to local and remote users with common software packages and later with the in-house database system. The office systems for the UK and each International office are currently being migrated to Microsoft's Azure services.
Responsibilities:
- Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
- Senior IT Technician tasked with supporting roll out of new applications.
- Installation and configuration of computer hardware O/S and applications.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Software deployment and updates, hardware replacement, managing backups
- Troubleshooting, migration to and management of online services i.e. SharePoint, Teams, Azure and Exchange.
Key Skills:
- Experience of working within a network/IT field.
- Good understanding of Microsoft Servers 2012 R2, 2019, 2022
- The IT Support Specialist will be confident in dealing with stakeholders at all levels.
- Managing service desk requests through help desk systems.
- Proven knowledge of Windows, AD, Group Policies, Antivirus and Network Administration
Desirable:
- SharePoint
- MS Azure
- PowerShell scripting technology
- * Ideally, you will reside locally and hold a full driver's license and have access to a vehicle.
Company Benefits:
- 22 days holiday (rising with length of service)
- Pension Contribution
- Excellent career path with training and development opportunities
Interested?
Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.
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