VR/23891
Workshop Repair Technician / Administrator
Location: Maidenhead
Salary: £25,486 per annum
Hours: Monday to Friday, 07:30 – 16:00 (8.5-hour days)
Holiday: 20 days annual leave plus bank holidays
Benefits: On-site parking
Our client, a well-established business within the repair and warranty services sector, is seeking a diligent and methodical Workshop Repair Technician / Administrator to join their team. This is a hands-on role, focused on evaluating and processing repair items to ensure they meet both manufacturer standards and customer expectations.
Key Responsibilities:
- Respond promptly and professionally to emails from clients, consumers, and retailers.
- Use internal systems to document and maintain accurate service notes.
- Conduct full assessments of items received for repair to:
- Verify item authenticity
- Evaluate repair viability based on manufacturer standards
- Identify necessary parts and estimated labour time
- Act as a subject matter expert (SME) to support the call centre team and internal management.
- Notify workshop supervisors when parts need to be ordered or when stock is low.
- Ensure all repairs are completed using only genuine parts and approved repair techniques.
- Follow up and complete repairs that are pending due to part availability.
- Assess collected items to determine whether repair or replacement is appropriate.
- Maintain compliance with data protection legislation through sound decision-making.
- Carry out additional reasonable tasks as requested by supervisors, management, or clients.
Candidate Requirements:
- Strong attention to detail with a commitment to high standards.
- Confident communicator with excellent written and verbal skills.
- Ability to multitask and prioritise workload effectively.
- Previous experience in a technical assessment or repair environment is highly beneficial.
This is an excellent opportunity for someone looking to develop within a reputable and structured environment.
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.