We have a fantastic opportunity to work with a well-established insurance company based in Ipswich. Our client is a prominent commercial and corporate broker serving in London and East of England and pride themselves on the prestigious title of Chartered Insurance Broker.
This is a brilliant opportunity for an Account Handler with the right experience, to join a reputable company with a clear progression ladder.
Key Duties:
- Responsible for dealing with a portfolio of existing clients either in association with a Relationship Manager.
- Prepare pre-renewal and renewal reports, including any other associated customer-facing documentation.
- Maintain a professional working relationship with insurers, clients, colleagues, trade associations and suppliers.
- Co-ordinate the gathering and updating of policy risk information and claims data.
- Carry out pre-renewal work and renewal broking to ensure that clients' demands, and needs are satisfied.
- Finalise renewal negotiations with clients and insurers.
- Process mid-term adjustments including instructing insurers and confirming instructions to clients.
- Credit control and debt management responsibility.
Skill & Qualifications Required:
- Competent user of Acturis (preferable but not essential).
- Strong and determined negotiation skills to ensure that clients receive competitive terms and coverage from insurers.
- Ability to work on own initiative and also as part of a team, including the management of own workload to ensure that clients expectations are exceeded.
- Experience of writing comprehensive technical client reports using up to date IT packages.
- Accurate record keeping.
- A strong knowledge of the general commercial classes of insurance.
- Cert CII qualified (or progression towards).
Benefits:
- Competitive pay and bonuses.
- Generous holiday entitlement.
- Volunteering opportunities.
- Financial support towards professional qualifications.
- Wellbeing and work life balance.
- Flexible working arrangements.
- Reward schemes.
- Regular social events.
- Pension and life assurance.
- Hybrid working.