Are you a natural problem solver with a great attention to detail?
Would you like to work in a fast-paced role in a large and well-established company?
Consider the role of a Validations Assistant at Reed in Partnership!
This is a 6-month Fixed Term Contract, Part time position!
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.
About the Role
A Validations Assistant supports the Validation Team with ensuring the business adheres to policies and procedures relating to each programme's requirements. Your day-to-day responsibilities will include:
- Ensuring that the company conforms to the key items of contractual compliance
- Liaising across the business to resolve queries and support operations
- Coaching front line delivery staff where necessary
- Supporting in the preparation for audits
What's in it for you?
A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more that can be found on our website
- With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.
Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.
To be successful in this role, we are looking for someone with:
Essential Attainments:
- Demonstrable experience gained in a fast paced environment of the manipulation of data to inform work priorities and of the presentation of such data verbally and in the format of written reports.
- Previous high level telephone or face to face customer service experience gained in a business to business or internal corporate environment.
- A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
- GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.
Essential Criteria:
- Intermediate to advanced knowledge of Excel; and intermediate knowledge of other Office packages.
- Demonstrated ability to rapidly assimilate and work with complex procedures and processes and be able to explain elements of these clearly and simply as required to customers or other parties.
- Exemplary attention to detail, in particular when processing large volumes of information.
- Ability to work on own initiative
- Exceptional time keeping and organisational skills including the ability to work to deadlines and manage priorities in consultation with line manager
Desirable Criteria:
- Experience of working in the welfare to work sector
- Previous experience of working in a processing or compliance function including experience of contributing to the design and training of process manuals through the interrogation of contractual guidance and operational working methods.
- Experience of providing a high quality advisory and guidance service to internal customers