Collins Property Recruitment is working with a privately owned family office with a substantial portfolio of residential properties located primarily within London. They are seeking a highly motivated and experienced Senior/Head of Property Management to lead and manage their property management department. The role is based in North West London.
The Role:
As the Senior/Head of Property Management, you will be responsible for overseeing all aspects of the property management function for their residential portfolio. This will include leading and managing a team of 5, ensuring the smooth operation of their residential properties, and providing exceptional service to their tenants.
Key Responsibilities of the Senior/Head of Property Management:
- Leading and managing a team of 5, providing guidance, training, and support.
- Overseeing the day-to-day operations of their residential properties, including tenant management, rent collection, property maintenance, and repairs.
- Ensuring compliance with all relevant landlord and tenant legislation.
- Negotiating and managing property management contracts with third-party service providers.
- Managing the property management budget and maximising rental income.
- Developing and implementing strategies to improve the performance of the portfolio.
- Providing exceptional service to tenants and resolving any tenant complaints or issues in a timely and professional manner.
- Maintaining accurate property management records and reporting on the performance of the portfolio to senior management.
Skills and Qualifications:
- Proven experience in property management, with at least 5 years of experience in a senior leadership role.
- In-depth knowledge of landlord and tenant legislation, particularly in relation to AST tenancies.
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
- Ability to motivate and inspire a team.
- Excellent organisational and time management skills.
- Strong problem-solving and decision-making skills.
- Proficiency in using property management software.
- A track record of delivering exceptional customer service within residential property management.
If you're interested in the Head of Property Management position and you possess the required skill set, then apply now. Should you have any further questions contact Barry Collins at Collins Property Recruitment.
Should this role not be for you, but you would like to refer a friend or colleague to us, we'll happily give you £300 worth of vouchers if we successfully place them!