Role title: Property Regulations Specialist
Location: Hybrid - Head Office based, office working 1-2 days per week
Starting at £32,000pa
Objectives of the role
- To manage and implement company statutory testing obligations and planned preventative maintenance programs all in line with the guidance and support of the Senior Cost & Contract Manager.
- To manage the interface with Ostara, the loading and audit of certification in the Property Management System.
- To instruct and manage contractors in the delivery of company compliance programmes within defined KPI's.
- To pro-actively manage and resolve any notices or communication with local authorities and or statutory consultees in regard to statutory matters
- To manage communication of statutory certification etc to clients, internal departments and other third parties.
- Actively supporting the issue of compliance certification for "Safe-Start" compliance on contract changes providing confirmation for all agreement changes where required in a timely manner.
- To audit Compliance Contractors use of Ostara, service delivery and SLA's.
- To provide Compliance Contractor reviews and manage their performance on site and in their office location.
- To actively highlight and review changes in statutory compliance legislation providing impact guidance to company consultees.
- Undertake cost validation audits on required testing remedials.
Key Responsibilities
- Reporting on the statutory compliance database within Ostara as required.
- Specialist contractor monitoring and review in relation to agreed KPI's & SLA's
- Resolving all queries and notices from local authorities (Fire, EHO planning etc)
- Auditing and authorising quotations from compliance contractors.
- Working alongside, developing and coaching the Compliance Administrator and supporting them in their role.
- Keeping up to date with relevant legislation and statutory developments.
- Assisting in budget calculations and liaising with finance function to monitor commitments.
- Liaising with contractors, local authority officials and licensees.
- Liaising with other departments within the company to manage processes and updates.
- Instructing statutory testing programmes and supporting and implementing any changes in estate profile.
- Reporting to property manager and directors on compliance status and program progress.
- Providing support and understanding of service charge agreements.
- Approve invoices and check certification in relation to statutory testing programmes.
- Regular meetings with contractors and suppliers to review progress and KPI's issuing minutes to record the outcome of meetings.
- Ensuring the distribution of statutory documentation and quotations as required.
- Work within the guidelines and maintain GDPR requirements at all times.
Skills and Experience
- Property Compliance experience - programming, management, legislation and delivery
- Excel skills essential
- NEBOSH or IOSH qualified or working towards
- Accuracy and attention to detail
- Organisational skills and ability to work to tight timescales
- Excellent communication skills both written and verbal
- Effective minute writing skills
- Knowledge of statutory legislation etc an advantage
- Flexibility to cover other department tasks or assist as required
- Excellent customer service
- Good team player
- Able to manage difficult conversations
Working Arrangements: This is a Hybrid role. The requirement is to attend Head office 1 - 2 days in the office, with remote working from home and field.