Claims Evaluator (Compliance/Auditor)
We are currently recruiting for a highly motivated individual with insurance and claims experience to work in our Newcastle under Lyme office.
Where
: (Hybrid) Newcastle under Lyme office, ST5 or Taunton, TA1
When
: Monday- Friday 8am-8pm, core hours are 9am-5:50pm
Salary
: £22,500pa- £25,000pa DOE
What you will be doing
:
- Conducting internal claims reviews (electronic and file-based) to assess and provide independent assurance that the claim risk management, governance, and internal control processes are operating effectively throughout the end-to-end lifecycle of the claim
- Carrying out all the aspects of internal case and dispute reviews in line with direction from the Senior Auditor
- Preparing and presenting reports (verbal and written) that reflect the results and findings of dispute reviews, following Company values in a professional, clear and concise manner
- Maintaining open communications with management and auditees
What we need from you:
- Excellent knowledge of insurance products and claim's function
- The ability to conduct root cause analysis an act on the findings
- Knowledge of FCXA complaints handling regulations
- Knowledge of FOS referrals
- Ability to discuss claims in depth and provide detailed updates as/when required
- Knowledge of the TCF construction
- CII or CILA qualified- desirable
Interested?
Call Maggie on or email for more information