We are seeking for a detail-oriented and compassionate Homecare Care Coordinator to join our dynamic team. The successful candidate will play a vital role in managing and coordinating homecare services, ensuring our Service Users receive the highest level of care tailored to their specific needs.
Key Responsibilities:
- Allocating Personal Care Assistants with the right skills and experience to deliver the best quality care and support to each Service User.
- Scheduling/organising Personal Care Assistants' rota to minimise changes to the service and travel in between Service User's homes.
- Responding efficiently to day-to-day changes in the care and support packages.
- Coordinating, planning, and managing adequate staff cover and ensuring that changes are reflected as soon as possible on the rostering system.
- Maintaining a good level of communication with all relevant parties involved in the provision of Service User's care.
- Providing exceptional customer service to our Personal Care Assistants, Service Users and other professionals.
Qualification/Experience/Skills Requirements:
- Previous coordinating skills within the domiciliary care sector are essential (Minimum 2 years).
- QCF Level 3 in Health and Social Care (or an equivalent qualification).
- Strong interpersonal and communication abilities.
- Full driving license and access to own vehicle.
- Satisfactory pre-employment checks (Criminal History, References and Right to Work in the UK)
- Proficiency in using rostering software (Care Planner and Log My Care).
- Excellent organisational and time management skills.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary: We offer a competitive salary package commensurate with experience.
- Benefits: Enrolment in our company pension scheme, on-site parking, and additional payment for On-Call services.
- Professional Growth: Opportunities for professional development and continuing education.
- Supportive Environment: Work in a collaborative and supportive team environment.