We are currently recruiting on behalf of our client, a housing association that specialises in providing accessible and adaptable homes, for a Scheme Manager on a Temporary basis. This is a 4-8-week role on a part-time basis of 20hrs per week, offering the work pattern of 9am-1pm.
This role will be working with the over 55's schemes, and the wider community, in aim to promote independence, health and well-being.
Day to day duties will include:
- Advocating on behalf of tenants and act as a co-ordinator of care and support services provided by other agencies
- Encouraging mutual support amongst tenants and promote healthy living, social and community activities for tenants and for older people within the wider community
- Contributing to a coaching culture within the team, focusing on improved performance, efficiency and innovation and in line with the company's policy and Ethos
- Delivering support services to tenants which are consistent, professional and accessible and ensure that tenants' welfare is monitored.
- Welcoming new tenants and provide them with information on the facilities available
- Ensuring new tenants and their relatives are aware of the level of service they can expect from the Scheme Manager
- Carrying out risk assessments and support plans with tenants, identifying any problems and offering advice/assistance where appropriate
- Maintaining accurate and up to date tenancy records
- Monitoring the health and well-being of tenants, responding as appropriate to any changes
- Maintaining a daily diary of events/incidents/emergencies or any other matter relating to the tenants and the running of the scheme for inspection by the Communal Services Manager
- Carrying out morning calls (make daily contact) with each tenant
- Remaining aware of possible signs of abuse and refer to the appropriate agency
- Attending accompanied viewings on behalf of the Housing Officer with prospective tenants
- Being responsible for the day to day management of facilities and services provided at the scheme, maintaining records as required within relevant policies and procedures
To be considered for this role the successful candidate must have a basic DBS within the last 3 years.