Contract Support
Key Responsibilities:
Quality
- Actively identify/implement innovation across the contract to enhance performance and continue to meet client
expectations
- Assist the onsite & head office teams with financials and reporting
- Ensure all account KPI's are met
People and Development
- Promote and maintain CBRE culture throughout teams.
- Communicate effectively and build/maintain relationships at all levels with internal and external customers
- Answer calls and emails in a professional and timely manner
- Attend and participate in any relevant training courses
- Attend regular role specific meetings in order to share best practice
Contract
- Participate in putting together monthly Contract Review
- Issue purchase orders within contracted SLAs
- Ensure use of Preferred Suppliers is maximised and best practice "better buying" is in place
- Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which
are chargeable
- Know the financial model of the contract
Finance
- Ensure integrity of financial transactions for contract
- Review and raise quotations approved from the Account/Finance Manager, keeping record and sending for
Customer approval where applicable in a timely manner
- Keep the PO Tracker up to date with all details filled in correctly
- Raise accurate purchase orders maintaining records in a timely manner
- Daily review and process sub-contractor invoices via the Invoice Pool, documenting queries
- Raise sales invoices (complete billing) weekly in line with contract plan, meeting monthly forecast at the correct
margin
- Raise yearly maintenance orders
- Completion of weekly / monthly reports sent from the Business Unit Lead Contract Support in a timely manner
- Raising own reports on finance system when required (such as the Open Purchase orders report, etc...)
- Assist the EMEA Finance team with creating billing back-ups each month and upload these in a timely manner in
the Client's system
Please apply to be considered.