My Client, based in Yate, are looking to recruit an excellent all round Customer Service Administrator to join their busy team. This is a full time, office based role, working 9am to 5pm. Plenty of free parking and lovely offices!
The role involves providing a comprehensive service to customers from ascertaining their requirements to producing quotes and entering orders.
The position will suit someone who already has a minimum one year experience in Customer Service.
Responsibilities will include but are not limited to:
- Monitor Shared Inbox.
- Answer via phone and email queries from customers.
- Receive and process orders onto the CRM system
Skills and Attributes:
- Honest, reliable, trustworthy character with a strong work ethic and a positive, flexible/adaptable attitude to work.
- Excellent level of numeracy and English literacy.
- Ability to work alone with minimum supervision as well as part of a team. Able to follow instructions and requests from Manager/Supervisor.
- Excellent organisational and time management skills.
- Experience with working with Microsoft Access or Sage desirable but not essential as full training will be given