Job Description
Account Manager - Tamworth
£26,514 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000
We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team in Tamworth. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...
Key Responsibilities:
As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.
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Develop profitable sales growth across existing customer base by:
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Develop sound understanding of customer map of the world
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Understanding competitor activity and market insights
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Proactively managing customer retention and reducing churn
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Growing share of wallet and building a pipeline across product categories
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Up to date product and service knowledge
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Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
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Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
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Actively manage risk within the customer base, including lost sales and credit exposure
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Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
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Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
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Sales/Margin reporting
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- Churn reports and dashboards
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Up traders/Down traders data
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Price, cost and margin detail
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Sales tools and promotional activity
What you'll get:
- A competitive salary
- Huge discount on all sorts of lovely food and award-winning products
- Generous holiday allowance, with option to purchase more
- Recognition awards and Incentives
- Pension
- Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
- And much more....
Required skills and competencies:
- Previous experience in a structured sales or telesales environment
- Results Orientated, successfully delivering against targets in a competitive marketplace
- Proven ability to work in a KPI focused, target driven environment
- Excellent communication skills both verbal and written
- Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
- First class negotiating skills with strong commercial awareness
- Ability to work under pressure with a sense of urgency to work in a deadline driven environment
- Proactive approach with proven ability to manage multiple and changing priorities
- Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
- Strong planning and organisation skills.
- Self-motivated with the ability to operate effectively both individually and as part of a team.
There's a lot on offer, so what are you waiting for? Apply now..