Customer Service Representative (Financial Services)
£24,000 - £25,000 + Training + Progression + Bonus + Overtime + Hybrid working options + 1 in 4 Saturdays
Epsom, Surrey
Are you a Customer Service Representative or similar from a financial services background looking to join a growing financial organization who offer comprehensive training and a clear path for advancement into senior roles?
On offer is the opportunity to join a multi-award-winning company with a collaborative culture and tight-knit team. You'll play a key role in managing mortgage and savings accounts while delivering exceptional customer service. Paired with a dedicated mentor from day one, you'll be supported through your first four months to ensure your success in a dynamic environment.
In this role, you'll manage mortgage account administration, handle inquiries, and promote products via phone, email, and mail to ensure customer satisfaction. You'll also can recommend tailored products, delivering client-focused service.
This role would suit a Customer Service Representative or similar from a financial services background looking to join a growing financial organization who offer comprehensive training and a clear path for advancement into senior roles.
The Role
- Handle mortgage account tasks and payments over the phone and email
- Resolve inquiries and promote products via phone and email
- Upsell tailored products to boost satisfaction, training provided throughout
The Person:
- Administrative or customer service experience
- Financial services background preferred
- Available to work 3 hours on a Saturday once a month
Keywords: Customer Service, Call Centre, Administration, Finance, Financial Services, Epsom, Admin, Financial Services, Mortgages, Savings, Administration
Reference Number: BBBH14991
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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