Junior Project Engineer
- Salary up to £25,000 per annum
- Based in Leicester
- Onsite
- Full driving license required
- Experience working in an IT environment
- Providing IT Support
ABOUT THE COMPANY
Our client, celebrating over 30 years in business, attributes their long-term success to consistently delivering on promises. By performing all services with their in-house team, they ensure complete control over quality and compliance. The company's ongoing investment in their team underscores their commitment to maintaining high standards. They prioritize delivering exceptional service to their customers, recognizing the importance of upholding their clients' commitments to end users.
They are presently seeking a Junior Project Engineer experienced in IT support. The perfect candidate will have excellent soft skills and strong abilities in customer-facing roles, particularly in interacting, negotiating, and resolving conflicts.
THE BENEFITS
- Training provided onsite
- Onsite gym
- Company car
- Private medical insurance
THE ROLE
- Deliver high-standard support, exceeding customer expectations.
- Provide comprehensive support and expertise to customers and internal teams throughout the entire process.
- Perform all duties with a strong focus on security and data compliance.
- Assist the Operations and Delivery Team in maintaining excellent customer service.
- Manage and resolve issues and queries.
- Support the Project Lead as needed.
- Attend customer meetings to understand and respond to client requirements and timelines, including site health and safety.
- Stay updated on technology and enhance skills through training.
- Participate in learning and development to maintain product knowledge.
- Focus on meeting deadlines and delivering excellent customer service.
- Participate in the 24/7 out-of-hours emergency call-out rota.
- Work flexibly to meet customer needs and service delivery requirements.
JUNIOR PROJECT ENGINEER ESSENTIAL SKILLS
- Excellent customer service skills
- Organisational and time management skills
- Meeting deadlines
- Full UK driving license
- Willing to work overtime
- Problem solving skills
- CCNA
TO BE CONSIDERED:
Please either apply through this advert or emailing me directly via . For further information please call me: or . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only.
KEY SKILLS
IT / Customer service / Problem solving / Problem solving / Time Management