Retail Skills Coach
Working from home, West Midlands / East Midlands region to learners in their workplaces
Permanent Full Time Monday to Friday
£28k plus 25 days holiday plus bank holidays, pension, birthday off, Health Cashplan, employee discounts, 3% pension contribution, Appreciation gifts, CPD, support, mileage and expenses - 60% of time the role is remote/homebased with some travel to learners
Do you have retail management experience ? Are you looking to "give back" and support, teach and assess Retail Team Leaders, Team Leaders, Customer Service and Business Administration Apprentices ? Our client will support you with gaining your Assessing qualification.
The primary task within this role is to support and educate learners working towards core Apprenticeship standard qualifications in their journey to a successful end point assessment.
Our client is a leading national training provider delivering Apprenticeship programmes throughout the UK. As an OFTSED Grade 2 'Good' provider, they specialise in Apprenticeship training across a diverse range of Professional Services and Supply Chain & Logistics sectors including Leadership, Management, Freight Forwarding, and Customer Service.
The primary task within this role is to support and educate learners working towards core Apprenticeship standard qualifications in their journey to a successful end point assessment.
Key Responsibilities & Objectives:
- Coach apprentices in business skills by guiding, supporting, providing accountability and encouragement
- Delivering Retail Team Leader, ILM modules
- Visiting apprentices in the workplace, providing coaching and assessment
- Supporting apprentices remotely to provide coaching and assessment via virtual learning platform
- Establish positive working relationships with clients
- To facilitate the enhancement of work performance, self-directed learning and personal development
- Prepare, agree and review apprenticeship learning plans
- Challenge and develop apprentice's skills and abilities to enable them to achieve the best performance results
- Tracking and reporting progress of planned learning to achieve end-point assessment
- Be quick to problem solve and produce solutions to any learning or development barriers to apprentice's
- Providing observational and specific feedback, encouraging the apprentice to self-assess their performance and readiness for achievement
- Ensure best practices and be aware of Health and Safety; Safeguarding; Prevent and related acts.
You will:
- Be highly motivated, persuasive, persistent and patient
- Retail Management Experience
- Assessor Award CAVA or TAQA Level 3, A1, D32/33 or equivalent
- Driving Licence
- Experience in delivering workshops
- Have the ability to provide effective feedback
- An excellent communicator
- Have good administrative skills, be flexible, adaptable and be able to cope under pressure
- Have 2 years of relevant industry experience
- Take part in regular CPD activities
You will:
- Be highly motivated, persuasive, persistent and patient
- Experience in delivering workshops
- Have the ability to provide effective feedback
- An excellent communicator
- Have good administrative skills, be flexible, adaptable and be able to cope under pressure
- A1 or equivalent qualification desirable but not essential
- Have significant industry experience
- Take part in regular CPD activities
To apply for the role of Retail Skills Coach East Midlands / West Midlands please email your cv to
Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process.