Dynamics 365 Customer Engagement/ CRM Systems Analyst
Job Description
My client is an innovative, expansive service sector organisation, with a leading reputation within their specific field. They are actively seeking an enthusiastic business system analyst to join their team and help to maximise the efficiency of their business critical Dynamics 365 CRM solution. This brilliant role offers a great company culture/ work environment, as well as fantastic career growth prospects/ internal progression.
My client is seeking a candidate who will work on a hybrid basis - a blend of 2-3 days per week from modern Manchester based offices, and remainder home working.
Role & Responsibilities
- Ownership of end to end functional life cycle for D365 system improvement & roll out projects; including requirement gathering/ analysis, process mapping/ design, documentation, testing, training users
- System customisation & config tasks - low code, power platform/ power automate configuration
- Ensuring day to day system optimisation to meet business requirements
- Stakeholder engagement at all levels; providing excellent support service to users both on-site and remote
Skills & Qualifications
- Proven experience supporting Dynamics CRM/ D365 CE systems
- End to end project life cycle skills, from analysis/ design through to go-live
- Broad modular/ industry exposure - ideally sales, marketing
- Exposure to Power Platform/ Power Automate flows
- Data management experience (preferable, not essential)
- Confident communication skills, written and verbal - comfortable in a candidate facing environment
Benefits
- A competitive base salary up to £55,000 (experience dependant)
- Attractive company benefits package
- Certified training and development opportunities
To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick by phone on or send your current CV to .
Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.
I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP.