Facilities Helpdesk Coordinator
Location: Stockport (on site)
Salary: £23,000 - £25,000
Hours Per Week: 37.5
About the company:
A company who operate nationally and locally and are property specialists who offer a wide range of services, including Facilities Management, Project Management and Building Surveys . The companies main focus is putting their clients first with a range of services and packages they offer to cover every client's needs giving a personal touch the company pride themselves on to uphold the standard and quality they promise.They are an excellent SME business offering a platform for career development in facilities management and are looking for a Facilities Helpdesk Coordinator to join their team in Stockport who will continue implementing these features and bring professionalism to the team.
About the role:
- To provide support on reactive and preventative maintenance help desk for clients and contractors.
- To be familiar with CAFM systems to effectively manage and input requests/ works into the system.
- Be confident with the oversight of circa 200 sites.
- Follow up with contractors for updates and completion of work being carried out and process their invoices.
- Arrange for quotes on works that are costing to ensure they are returned to mangers for authorisation, working to deadlines.
- Carrying out any other duties that may be required from Helpdesk Manager or covering calls out of hours.
What's in it for you:
- Holiday package of 20 days per Anum (+1 day per year of service, maximum 25)
- Extra birthday holiday
- Automatic pension enrolment after 3 months
- Sick pay
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