Cross Office Support Role - (Secretarial/Office Administration/Reception)
£25K, Open to negotiation DOEStafford, Occasional request to cover reception in Rugeley office.Monday - Friday, 9am - 5pm
Main Tasks/ Responsibilities:
- Reception Duties: Cover reception, process calls, log messages, and handle visitors, especially new clients.
- Client Service: Be considerate towards client needs, providing timely and professional service.
- Post and Email Management: Monitor incoming post, list and receipt cash, and distribute general emails.
- Administrative Support: Undertake clerical duties, maintain reception area tidiness, and provide cover for Rugeley reception.
- Document Preparation: Prepare accurate correspondence and documents swiftly using audiotyping and word processing.
- Filing and Mail: Administer daily filing, manage client files, and prepare mail for dispatch.
- Meeting and Diary Management: Arrange meetings, maintain diaries, and prepare meeting rooms.
- Training and Development: Undertake training, promote self-development, and guide junior staff.
- Confidentiality and Efficiency: Maintain confidentiality, seek economies with office supplies, and adapt to changes in working practices.
- IT and Accounts Knowledge: Understand the firm's IT systems, request training if needed, and follow accounts procedures.
Skills / Attributes
- Accurate audio and copy typing with experience.
- Efficient keyboard skills.
- Proficient in Microsoft Word and Outlook.
- Strong organisational and diary management skills.
- Clear communication and pleasant telephone manner.
- Literate and numerate with neat handwriting.
- Adaptable and able to work in a team.
- Good knowledge of the firm's business and ability to learn new software.
Benefits
- 34 days holiday (This includes 8 days bank holiday, 4 contractual leave days during the Christmas period) Increasing by one day per year to up to 5 years of service.
- 5%, employer contribution, 3% of employee contribution, totalling a combined 8% contribution
- Career development opportunities
- Investments and Savings
- Financial advice/support
- Retail Discount Scheme - vouchers/discounts
- Childcare vouchers
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