Contract: Permanent
Closing date: Wednesday 18th September
Recruitment Partner: Shannon Linton
Here at Boots UK we are looking for an administrator to support our Boots Online Doctor team with different tasks to aid the smooth running of our operation.
This is a full-time vacancy based within our London offices based in vibrant Angel, Islington
About the role
To assist our support office team with current processes, process creation, and other admin responsibilities which may assist the patient support team.
The administrator will ensure the accuracy of information populated within our databases. This role is crucial for maintaining up-to-date records, supporting operational efficiency and regulations.
- Data entry and verification following the standard operating procedure.
- Accurately enter and update address information on our database.
- Verify addresses using various tools and resources including selected online databases.
- Identify and rectify any discrepancies in address records.
- Ensure all verified addresses are valid and accurate.
- Implement and follow data quality standards and procedures.
- Monitor and report any unusual trends in the databases provided.
What you'll need to have
- Excellent attention to detail and accuracy
- Strong organisational and time management skills.
- Proficient in Microsoft Office Suite – specifically Excel
- Effective communication skills, both written and verbal.
- Ability to handle confidential information with discretion.
- Self-motivated and able to work independently with minimal supervision.
- Ability to make clear suggestions for further investigative steps to help quickly home in on root causes of network issues and resolve the problem.
It would be great if you also have
- Previous experience in an administrative or data entry role, preferable within a customer service or operations environment.
- Experience or knowledge of the NHS, healthcare or healthteach industry.
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.