HR Assistant

Job Title: Assistant Analyst - HR Assistant
Job Type: 3-month contract
Location: London (Hybrid)
Salary: Competitive and based on experience

Purpose

One of our leading banking clients is seeking an Assistant Analyst, HR Operations who is accountable for providing HR operational administrative and payroll support to execute the Bank's policies and procedures within the employee life cycle.
The Assistant Analyst, HR Operations is output driven and must work within strict deadlines to ensure that these are met. The role is primarily focused on the delivery of day-to-day operational activity to include the timely and accurate execution of HR administrative transactions such as on-boarding, payroll and benefits, preparation of contractual documentation.

Background

The HR Operations team is responsible for managing the complex processes and tasks required to support the 'lifecycle events' of employees e.g. Joiners, Movers, Leavers (JML). payroll, mobility and benefits. The team manages the international payroll of over 3,000 staff and board members in London and the Bank's Resident Offices as well as administering our retirement plans, benefits and our international assignments.
The team operate within a unique payroll and benefits landscape with many manual and complex processes and checks in place to support the Banks policies and procedures.
The role interacts with a wide cross-section of staff at all levels and all departments within the Bank. The role is expected to provide high quality advice to HROD stakeholders and staff on any issues that may arise and respond to queries promptly and efficiently.
Accountabilities & Responsibilities

• Maintaining and validating information in the HR and Payroll system for all Joiners, Movers and Leavers (JML) activity and other lifecycle changes ensuring all benefits entered are in accordance with the bank's policies.
• Managing the end-to-end on-boarding process for all recruited new hires, ensuring smooth on-boarding; liaising with the designated pre-employment screening vendor and providing ongoing guidance and support throughout the process.
• Monitoring data quality and ensuring that monthly payroll is accurate, and all employees are paid correctly.
• Responsible for the accurate preparation and implementation of contractual documentation
• Providing advice and guidance to staff and key stakeholders on all aspects of the employee lifecycle and payroll.
• Validate and administer all Benefit Claims, providing advice and clarification on associated policies. Investigation of anomalies, offering solutions and making judgement calls where necessary.
• Liaison with a multitude of third-party service providers such as pre-employment screening vendor, medical insurance, retirement plan administrator and other benefit providers analysing and producing accurate monthly data in accordance with agreed SLA's
• Responsible for managing housekeeping tasks as required (filing, archiving etc.).
• Maintaining the Bank's organisational reporting structure in SAP, ensuring the input is correct and processed in a timely manner.

Key Skills & Experience

• Proven professional international payroll or HR experience, preferably gained in the financial services sector
• Good analytical skills, with accurate numerical skills.
• Confident communicator at all levels
• Able to build strong lasting relationships with several internal and external stakeholders and manage these in the provision of operational HR support.
• Experience of operating with good judgement and working to strict deadlines in a demanding client facing role.
• Ability to act in a customer service orientated manner, responding flexibly and promptly to clients' needs using outstanding interpersonal skills.
• Ability to exercise judgement and deal discreetly with sensitive situations and confidential information.
• Fluency in English, both written and oral.
• Ability to operate in a multi-cultural environment and build effective working relationships with clients and colleagues is essential.
• Proficient in Microsoft Office Products, preferred experience with SuccessFactors, SAP HR and data warehouse packages.

Interested candidates must apply at the earliest.

We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email: gscemeaedi @ robertwalters.com. This position is being sourced through our Outsourcing service line.