An exciting opportunity has emerged for a Part Time Supported Housing Officer to join one of Adecco's most improved housing clients in a temporary assignment, initially for 1-2 months so would suit an immediately available candidate.
Based in North London, this role is for 26 hours each week (Monday to Friday) and reports into the Housing Manager on a daily basis (part of the Tenancy Services department). Previous experience of working with vulnerable clients (especially the elderly) would be highly desirable for this post.
Key duties in this role are:
- Assessing residents referred to the services, liaising as required with referral agencies
- Working closely with colleagues and contractors involved in the voids process to ensure that viewings and lettings in the organisation's Older Adults Schemes are co-ordinated and completed at the earliest opportunity during the void period to minimise void loss.
- Ensuring that properties in the organisation's Older Adults Schemes are let when all health and safety requirements have been met and ensuring that any post letting works agreed with the resident are completed.
- Assisting residents to move in by carrying out tenancy sign-ups, preparing housing and wellbeing plans and introducing them to their new home and neighbours
- Assisting residents to maximise income and benefits entitlement
- Assisting residents with Housing Benefit or Universal Credit Applications and any other benefits entitlements
- Working with residents to meet objectives set out in their housing and wellbeing plans, reviewing plans as required
- Maintaining network of relevant specialist agencies and referring or signposting residents as appropriate
- Ensuring all reasonable measures are taken to ensure the security, health and safety of residents and their homes
- Working closely with colleagues in repairs and neighbourhood teams ensuring that homes and communal areas are well maintained
- Supporting in-house Tenancy Officers on managing breaches of tenancy
- Promoting resident engagement and participation by organising relevant meetings and events
Only applicants who are available on short notice (immediate availability would be ideal), have sound housing management expertise and experience of supporting vulnerable clients (e.g older people) need apply for this role. Interviews will take place virtually in late September/early May 2024.