HR Business Partner
Based:
London, with hybrid working
Term
: Full-time, Permanent
Salary:
Up to £55k
The HR Business Partner will play a critical role in recruitment, supporting learning development of our leaders and implementation of the HR strategy, along with ensuring a solid succession planning framework is in place.
You will provide a full business partner HR services across the Service Delivery and Engineering functions. You will create a people plan for your function and act as a single point of contact for the Engineering Director and Service Delivery Director and their direct reports.
You will have experience of working in a business partner role with excellent employment law knowledge and also have strong influencing and communication skills.
Experience of managing HR projects would be beneficial as the role will support the Chief Human Resources officer with people projects.
Though this role is based in our Cricklewood office, flexibility to travel across all our garages (North and North-West of London) and be a visible part of the team is important.
Main Responsibilities
- Performance Management: Partner with Functional management to provide HR direction, build high performing teams, and infuse a culture that reflects the company value. Support the annual objective settings and performance review process. Educate and develop people managers in all aspects of people management to ensure consistent and effective practices are in place to enhance the employee experience.
- Recruitment & Selection: Support the Engineering and Service Delivery team with the end-to-end recruitment process to attract and retain top talent, ensuring job descriptions are up to date and reflect current needs.
- Policies: responsible for revising and updating existing policies to ensure they are in alignment with current business needs and legal requirements
- Employee Relations: provide expert advice to management on ER legislation to provide a positive, legally compliant work environment. Keep managers abreast of changes in legislation through briefings and ER workshops reducing reliance on External legal support. Experience of TUPE transfers would be beneficial.
- Analysis of ER data and business insights; proactively highlighting trends and recommending actions
- Learning & Development: support the Chief HR Officer on the implementation of learning initiatives that support the company's objectives and enhance employee competencies (including utilisation of the apprenticeship levy where applicable to support employee development).
- Succession Planning: Collaborate with business unit leaders and Head office function leaders to ensure robust succession plans are in place for key roles, enhancing the organisations sustainability & resilience.
- Talent Management: participate in the bi-annual talent review process for their area –
- HR Metrics: Maintain accurate employee information, monitor and act on key HR metrics.
- Engagement: participate in implementing and driving actions based on employee engagement surveys. Collaborating with business leads to ensure engagements initiatives are well co-ordinated, effective and aligned with the company's objectives and values.
About You
- Proven experience as an HR business partner
- Strong understanding of performance management systems, recruitment processes and learning and development strategies
- Good analytical and problem-solving skills
- Experience dealing with complex ER cases
- Exposure to managing ACAS and ET claims
- Experience of working with Trade Unions
- Effective time management skills and comfortable managing challenging and conflicting priorities
- Self-starter with the ability to work within a team, use own initiative and thrive in a fast-paced environment
- Knowledge of employment legislation and its application in the workplace
- CIPD level 7 or equivalent HR related qualification
About Us
ComfortDelGro is one of the largest land transport companies in the world, with a presence in 7 countries and operating a fleet of over 40,000 vehicles. Within the UK we have several brands, with the best known being Metroline, who have been operating in the UK since 1989, and are the fourth largest scheduled bus operator in London and operates about 17 percent of the city's scheduled bus services.
Our wider operations in the UK, which include; Argyle Satellite, Adventure Travel, CityFleet Networks, Computer Cab, KingKabs, Scottish Citylink Coaches, Megabus and Westbus Coach Services. These companies operate in 23 different towns and cities, offering a comprehensive range of point-to-point and public transport solutions including buses, coaches, taxis, and private hire vehicles. In March 2024 we were awarded contracts to operate four franchises in Greater Manchester by Greater Manchester Combined Authority (GMCA).
Recruitment Process
Phone Interviews will happen as soon as possible after your application, followed by a 2-stage interview process.
ComfortDelGro is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.
ComfortDelGro are being supported on this recruitment by Steed Business Services Ltd.
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