Competitive
Gloucester, England
Permanent, Variable

Night Support Assistant

Posted by Riverside Group.

Job Title:

Night Support Assistant

Contract Type:

Permanent

Salary:

£24,627 per annum plus 10% night shift allowance

Working Hours:

37.5 hours per week

Working Pattern:

2 week rolling rota including some weekends and bank holidays

Location:

Newton House, Gloucester

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Night Support Assistant

This role is based at Newton House in Gloucester. The service provides support and accommodation for homeless people with complex support needs.

You will work collaboratively as part of a committed team to deliver an outstanding service during the night. You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations which will include a range of tasks that contribute to the safe and effective delivery of the day-to-day service.

About you

We are looking for someone with:

  • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs including personal experience of homelessness, rough sleeping, mental health issues or substance misuse
  • Experience of working in a team and communicating positively with other people
  • Ability to organise tasks and plan accordingly whilst dealing with people
  • Basic administrative and IT skills maintain records
  • Experience of working with vulnerable and diverse customer groups or individuals with complex needs would be an advantage

Why Riverside?

At Riverside, we're a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you'll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Applications may close before the deadline, so please apply early to avoid disappointment.