About the roleAs a Retail assistant in one of our Boots Opticians stores you will be working on the shopfloor providing a high standard of care to our customers, recommending products to aid their Eye health and lifestyle. You will spend time building great relationships with customers by listening and understanding their needs. This will enable you to help our customers find the perfect products tailored to their lifestyle and requirements. As part of this role, we will provide training to become a qualified Optical Consultant.The role of a qualified Optical Consultant involves:• Carrying out pre-checks on the customer before the eye examination• Ordering and dispensing of glasses and contact lenses• Teaching customers how to put in contact lenses • Providing after sales support through repairs and adjustments• Working together as part of a team• Completing operational and administrative tasks associated with the running of a store• Support other colleagues within the stores to develop their knowledgeWhat you'll need to have • Passion for customer service It would be great if you also have • Experience working in retail or an optical environmentOur benefits• Boots Retirement Savings Plan• Discretionary annual bonus• Generous employee discounts in Opticians and Boots Stores • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better. What's nextThank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.