£25K/yr to £35K/yr
City of London, England
Permanent, Variable

Case Manager

Posted by KFS Recruitment.

Case Manager

Buy to Let Mortgages

London

KFS Recruitment are very pleased to be working with a London based lender, on their search for a Case Manager to join the Buy to Let team.

Experience within an office environment and a financial services or mortgage company would be advantageous for these roles.

Key Responsibilities:

  • Support to the Underwriting and Sales teams in the processing of specialist lending applications
  • Call handling and monitoring as part of the team
  • Providing support to routine administrative tasks, including data inputting and processing
  • Assisting correspondence between the sales team and introducers
  • Managing a inbox of external referrals for new enquiries
  • Liaising with lenders and third parties on behalf of the other teams
  • Undertaking basic administrative duties across the business
  • Booking appointments with lenders and clients where appropriate

Skills / experience required:

  • Motivated and focused self-starter who has the ability to learn new skills quickly
  • Strong organisational and communication skills
  • Detail oriented with commercial awareness of business requirements
  • Excellent proof-reading skills
  • Computer literate in Word, Excel and PowerPoint
  • The motivation to go above-and-beyond for our customers
  • Able to provide excellent customer service
  • Strong computer and numeracy skills
  • A flexible approach to work, and the ability to work well as part of a dynamic team
  • Positive attitude with a strong desire to learn and progress
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