My client based in Huntingdon are currently recruiting for a Part Time Customer Coordinator to join their team working 20 hours per week over 5 days. (Flexible on the hours worked) must have Customer Service background.
The role will include the following:
- Client telephone calls (incoming & outgoing) to agree on & confirm return to site installations & discuss complex solutions
- Speaking with suppliers, installers and peers to case manage high profile projects
- Action internal orders for parts & consumables
- Checking on & successfully dealing with incoming client correspondence
- Booking of return to site installations visits on the company's computer diaries
- Compiling of site information for the company's site operatives containing all relevant paperwork & information required on site
- Regular internal meetings to pull together information to form solutions
Skills:
- Suitable for an experienced, people-focused service-based professional with a career in customer care industry
- Able to deliver a high level of service to clients in a fast paced environment
- Strong communication skills
- Practical problem solving using commercial awareness
- Thorough eye for detail and organisation skills
- Efficient & detailed
- Computer literate with a high desire to keep records and clients up to date
If you have the skills and experience listed above please send your CV to or call .