Our Client based in Reading are looking for a Stores Administrator to join their team as the Stores Administrator you will be responsible for the efficient operation of the storage facility. This includes overseeing the smooth day-to-day operations of the store. The role demands a high level of attention to detail, organizational skills, and the ability to collaborate with various departments to ensure the timely delivery of goods. This is an active role where you will regularly move between departments, including walking up and down stairs, to ensure that documentation and information flow efficiently between customer service, IT, and stores/warehouse teams.
Key Responsibilities:
- Order Documentation Management:
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Liaise with the Customer Service team to obtain all necessary paperwork for orders to be shipped.
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Ensure shipping documents (such as invoices, packing lists, and delivery notes) are accurately prepared and provided to the warehouse team promptly.
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Maintain proper records of order documentation for internal auditing and compliance purposes.
- Logistics and Administrative Support:
- Provide administrative support to the stores/warehouse team by resolving system issues by communicating between departments (Customer Service, IT, and Warehouse) to ensure the smooth flow of goods and information.
- Handling Integration and Go-Live Issues:
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Act as the primary point of contact for integration-related issues during system go-lives or updates, particularly those involving Oracle EBS (Enterprise Business Suite).
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Collaborate with IT to identify, report, and resolve any system or integration issues that affect the warehouse operations.
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Relay updates to the stores team, explaining fixes, timelines for resolution, and any changes in procedures.
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Proactively ensure the resolution process is driven forward, tracking progress and implementing solutions with minimal disruption to operations.
- Oracle EBS System Usage:
- Previous experience with Oracle EBS or similar ERP systems is beneficial and highly advantageous.
- Process Improvement:
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Identify opportunities for administrative process improvements related to order handling, documentation, and communication, especially in the context of using Oracle EBS.
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Work with relevant teams (e.g., IT, Customer Service, Warehouse) to streamlineprocesses and improve efficiency.
- Inventory Management:
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Maintain accurate records of all inventory items using company systems or software.
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Perform regular stock counts and cycle counts to ensure physical stock matches system records.
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Investigate and resolve discrepancies in inventory.
- Receiving & Dispatch:
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Oversee the receiving of goods, ensuring that all deliveries are correct and meet company standards.
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Prepare and process outgoing orders, ensuring accurate packaging, labelling, and dispatch.
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Coordinate with logistics to ensure timely shipment of goods.
- Store Organization:
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Ensure that all stock is stored correctly and organized in an orderly manner for easy retrieval.
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Identify and rectify any potential safety hazards within the store.
- Collaboration & Communication:
- Work closely with the procurement, finance, and production teams to ensure stock availability and efficient supply chain operations.
Qualifications & Experience:
- Proven experience in a similar role, preferably in inventory, logistics, or supply chain management.
- Strong understanding of inventory management software and MS Office (Excel, Word).
- Excellent organizational and time management skills.
- Strong attention to detail with a proactive and problem-solving mindset.
- Ability to work independently and manage multiple priorities.
- Excellent communication skills and the ability to collaborate with cross-functional teams.