We are seeking a highly motivated and organised administrator to join our dynamic sales and customer service team. This role is integral in supporting our Head of Independent Sales, ensuring seamless operations. The ideal candidate will thrive in a fast-paced environment, be adept at managing multiple tasks, and demonstrate a proactive approach to problem-solving.
Client Details
Our client believes that yesterday's cooking oils should become tomorrow's energy and that your business waste can be recycled into green energy sources which can fuel vehicles or provide power solutions.
Through their pioneering technology they are able to recover a waste product that previously went down the drain and turn it into a source of income for businesses, while keeping kitchens and waterways clean and efficient
Description
Sales Reporting:
- Maintaining and managing the CRM sales databases (internal), inputting data, managing data, running reports, reporting and coordinating data
- Producing, creating daily Excel reports, analysing data such as customer spend analysis and daily sales analysis, using pivot tables and Look ups
- Prepare and distribute regular sales reports and analysis.
- Maintain and update sales records and databases.
Support Sales Team:
- Provide administrative support to the sales team, including scheduling meetings, preparing sales materials, and handling travel arrangements.
- Being a central point of contact for your colleagues, communicating constantly and relaying information accurately and in a timely manner
- Coordinate sales events, trade shows, and exhibitions.
Communication and Coordination:
- Serve as a point of contact between sales, customer service, and other departments.
- Coordinate internal communications and ensure timely information flow.
Process Improvement:
- Identify areas for process improvement in both sales and customer service operations.
- Implement new procedures to enhance efficiency and customer satisfaction.
Administrative Support
- Outstanding administrative skills, great attention to detail and organisation
- Perform general administrative tasks such as filing, data entry, and document
- Assist with special projects and tasks as assigned by management.
Profile
Experience, Skills & Qualifications
- Previous experience of being in a Sales Support role eg sales administrator, sale support admin, sales analysis admin, sales analysis, or similar sales administration role in a commercial office environment
- Proficient in using computer software such as Microsoft Office Suite (especially Excel and Word).
- Self-motivated with strong organisational skills, attention to detail, with the ability to manage multiple tasks concurrently. Ability to work under pressure and to deadlines.
- A customer-focused mindset, with the ability to prioritise customer satisfaction.
- Strong interpersonal skills, written and verbal communication skills and capable of building positive effective working relationships effectively with various stakeholders.
- Ability to work independently and collaboratively within cross-functional teams.
- Ethical and trustworthy, with a high level of integrity when handling customer and business information
Job Offer
- Competitive Salary
- Hybrid working