Inbound Quality Control and Warehouse Team Leader
West London – Mon – Fri – Day Shifts– £30k - £35k + Company benefits
Pod Talent is excited to partner with an ambitious, well-established and rapidly growing sustainability-focused retailer that boasts a significant online presence and stores worldwide, including in London, New York, and Hong Kong. This people-centric business celebrates individuality, diversity, and inclusion. In recent years, they have won multiple awards for their sustainability efforts.
As a Warehouse Team Leader, you'll have direct responsibility for managing inbound quality and a team behind the returns and picking-packing procedure. In addition, your ability to implement change and work towards continuous improvement will be highly rewarded. This is an exciting time to join a team of high achievers that prides itself on exceptional customer service.
The role has come about as the current person has taken on a development opportunity to move internally which is highly encourage by the business. The previous team leader has been with the company for three years, progressing from a junior associate to a warehouse team leader, and continuing further grow within the business.
Responsibilities:
- Managing up to 8 direct reports per shift and fully responsible for inbound quality control, audit and inspection.
- Contribute, implement and lead continuous improvement initiatives
- Manage and monitor the performance, development and wellbeing of the team.
- Work towards growth and improvement of your personal and team KPIs.
- Cross-training between teams and other team leaders.
Ideal skill set we're looking for:
- 2-3+ years' experience in a similar industry in warehouse team leading roles. With a strong knowledge of quality controls (Retail, Fashion, Manufacturing, food, Luxury E-commerce)
- A proven track record in mentoring, coaching and driving high-performing teams
- Proficiency and intermediate knowledge in Microsoft Excel (e.g. VLOOKUP's, Pivot tables)
- Fantastic interpersonal and communication skills with the ability to motivate and inspire others.
So, what does it take to work for this fantastic brand with huge celebrity endorsements?
If you are a reliable, trustworthy, empathic people leader and able to understand different views and opinions – you are the perfect fit for this role. It's a fantastic opportunity for an existing warehouse team leader who is looking for a new challenge in their career and wants to grow in a progressive and people-centric company.
Apply today!