Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Are you a meticulous individual with a good understanding of the mortgage and protection industry?
Working for a well established mortgage broker, you will be joining a small but growing team, supporting the office with customer and lender queries, processing applications and ensuring the office is running smoothly.
What you'll do:
- Process mortgage applications from initial enquiry to completion
- Manage and update client information efficiently
- Research and source the most suitable mortgage products for client needs
- Answer phone calls and emails from clients, providing clear and accurate information
- Proactively keep clients updated on the progress of their application
- Respond to lender queries in a timely and professional manner
- Utilise a range of mortgage software programmes to streamline processes
- Contribute to maintaining a smooth-running and efficient office environment
What you'll bring:
- Recent experience working within the mortgage industry
- Strong knowledge of mortgage and protection products
- Excellent communication skills, both written and verbal
- Meticulous attention to detail and a commitment to accuracy
- Ability to analyse financial information and understand client needs
- Strong organisational skills and the ability to prioritise tasks effectively
- Proficiency in using a variety of computer software programmes
What you'll be offered:
- Competitive salary and benefits package
- Opportunity to work within a dynamic and supportive team
- Chance to develop your career within a growing company
- A fast-paced and rewarding environment
If you're a highly motivated and organised individual with a passion for helping people achieve their dream of homeownership, we want to hear from you!