Account Executive – Direct & Facultative
We are delighted to be able to offer this great opportunity to join as an Account Executive within our Property & Casualty Direct and Facultative teams. Your focus will be working closely with our broking and client leaders to provide exceptional client service to a broad range of global clients.
- Within D&F, we provide a large range of products and solutions for a variety of clients in:
- Property, Casualty and specialist areas such as Product Recall and Environmental Liability.
- North America and International clients
- Industry verticals including construction, food and beverage, manufacturing, life science and many more.
- Bespoke facultative reinsurance and structured solutions for our diverse client base, ranging from large and small overseas insurance companies, local insurers and Lloyd's Syndicates.
Every client is unique in large part to changing legal or regulatory environments and fluctuations in the marketplace. You would need to be aware of a client's developing demands and needs.
We are an integral part of the end-to-end client servicing function, beginning with the discussions with our clients to establish their requirements alongside our brokers, through to the placing and billing of the product. This can take the form of face-to-face meetings or conference calls with the client, as well as the insurance market, to tailor a structured programme to meet our clients' needs. We work closely with the London market brokers during the process to assist them with the co-ordination of the placement, keeping the client up to date on progress.
We are an agile working team and utilise the skills and proximity of the London market as required, to fulfil the clients' requirements.
This opportunity can provide a long and interesting career with a variety of opportunities and challenges for personal growth.
The Role
You will be expected to become a placing and billing specialist with high knowledge of
- The Client Excellence Model (CEM).
- Compliance (include Third Party Scorecards, Sanctions, country licensing, etc.).
- Policy documentation (including market reform contracts and endorsements)
- Company and market tools
- Arranging invoices promptly and resolving queries.
In addition:
- Adherence to WTW Values and to demonstrate a high level of professionalism.
- Exceptional client service by providing responsive and proactive support to our clients.
- Build internal and intercompany relationships within all WTW departments, including Mumbai, Operations, Compliance, Wordings, Legal, Accounting and Settlement, and Claims.
- Develop responsibilities for data, metrics and key reports to track progress towards objectives.
The Requirements
- Preferably ACII qualified or equivalent, or a desire to work towards CII and other professional qualifications.
- Relevant experience and reputation for servicing clients in the insurance industry, or similar profession.
- Strong capabilities in respect of using and adopting IT, software, and applications.
- Good analytical capabilities of information and data for presentations to markets and clients.
- Strong organizational skills and ability to triage priorities.
- Good communication, negotiation, and adaptive interpersonal skills.
- Good ability to understand and explain complex concepts and make recommendations to clients and client servicing teams.
- Proven ability to build relationships and network with other departments.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.