Your new company
My client is a public sector body that act as an independent regulator withinHealthcare services
Your new role
Is to deliver effective high quality and administration for facilities and accommodation services within the Facilities section across a property portfolio.
Facilities helpdesk duties including answering and logging calls to the helpdesk system, allocating and following up tasks to ensure full resolution. Running reports to provide helpdesk statistics.
- Dealing with and responding to facilities calls, effectively resolving queries or escalating to appropriate service providers.
- Providing professional reception duties including receiving and directing visitors, for staff and meetings. Answering telephone queries working to an SLA and transferring calls.
- Assisting with organising meetings to include taking bookings, amendments and cancellations for rooms, catering, and audio-visual equipment. Helping produce reports on meeting rooms and equipment usage. Making sure that the booked requirements are delivered to a high standard and any issues reported.
- Making sure that service providers complete assigned tasks to the required standards.
- Maintaining up-to-date records of assets, including the location and condition of equipment.
What you'll need to succeed
- Working with front line customer facing environment
- Providing excellent customer service
- Excellent communication skills
- Ability to prioritise workload
What you'll get in return
This role is working either 7.30-3.30 or 9-5 with an occasional Saturday. You must be able to work both shifts.
The successful candidate will be working on site 5 days per week in central Manchester.
The ideal candidate would be looking for a permanent role (£23,660).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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