My client is a leading multi branch independent Estate Agent and are currently looking for an experienced Lettings Manager to lead the team and drive service levels and business growth.
Lettings Manager – Benefits
- Salary up to £30,000 plus commission
- Company pension
- Pool cars available
- Additional training support to grow your career
- Will consider a 4 days week for the right person
Lettings Management Duties:
- With oversight of both front end lettings and property management you will take ownership of the lettings arm of the business and run it with a strong level of autonomy
- You will lead from the front, building strong team cohesion and unity to achieve the desired goals
- Measuring and managing your teams efficiency, productivity and drive, providing mentorship and training where needed
- Reviewing departmental processes and setting clear objectives, to ensure consistency in the management of the property portfolio.
- Ensuring your team work to provide a high level of customer service at all times.
- Overseeing the effective management of all end of tenancy objectives.
- Dealing with any complaints escalated to management level, and ensuring swift resolution.
- Managing and cultivating relationship with 3rd party service providers.
- Drive business growth through service delivery, reputation, networking and canvassing strategies
- Report directly to the senior management and working together to ensure department success and growth.
- This is a management role but there will be a level of hands on involvement required in order to support your busy team
Lettings Manager - experience needed:
- An experienced manager or Senior Property Manager/Team Leader/Lettings Manager with at least 3 years experience
- This role requires knowledge and experience of both property management and front end lettings
- Able to provide and ensure others provide, a high level of customer service.
- Knowledgeable in lettings and up to date with industry legislation.
- Proactive, approachable and supportive.
- Highly organised, and capable of managing a team
- Professional, articulate and proficient in problem resolution.
- Hold a UK driving licence
- Ideally hold ARLA qualification
- This is a great opportunity for a passionate Lettings Manager or Senior Property Management or Head of Property Management eager to take the next step in their career.
Contact
Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management.
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