Customer Service Advisors Location: Central Bristol Hours: - 5 days per week, 7.5-hour shifts scheduled between 08:00 and 22:00 - Includes 1 weekend in 4 (on a rolling 4-week rota) Pay: £12.60 per hour Start Date: 14th July Duration: Until 29th September 2025
Are you passionate about delivering outstanding customer service? Working for our established client who value equality and inclusivity, you will work out of a modern and vibrant office based in the heart of Bristol. You will provide outstanding customer service during a busy peak period to a clientele which will have all manner of enquiries. If you're a natural multitasker and someone who will go above and beyond to ensure customer satisfaction then read on..
What You'll Be Doing:
- Responding to customers via live webchat
- Answering multiple inbound calls, fielding a variety of enquiries
- Updating customer records and systems accurately
- Collaborating with different departments across the business
- Managing multiple computer systems and screens
- Handling a wide range of queries - from invoices and accommodation to welfare and facility-related calls
What We're Looking For:
- Previous experience in a customer service, hospitality or retail role
- Excellent communication skills - both written and verbal
- An empathetic ear and active listening skills
- Ability to multitask and navigate systems confidently
- Call centre experience is a bonus, but not essential
Multiple positions available with commitment required for the duration of the assignment - until 29th September. Full, in-depth training is provided at the start of the assignment.
Click "Apply" for your chance to become part of a supportive and welcoming team.