Here at Ruby Energy, we continue to grow our people team and have a newly created position available for a Head of Learning and Development to join our team based at our offices in Fleetwood.
This position will be accountable for the development, planning and successful delivery of an organisational programme of core, specialist and professional learning and development initiatives that meet operational requirements to ensure that all colleagues are suitably qualified, competent and skilled to undertake their roles.
Who are we?
At Ruby Energy, we are more than just energy suppliers; we are champions of your progress, specifically tailored to empower SMEs. Our foundation is built on providing bespoke energy solutions that blend innovation with adaptability, ensuring that your business's unique energy needs are met with precision.
Our Journey
Launched in 2002, we're experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence.
Ruby's values are at the heart of everything we do:
Collaborative: We ensure your voice is heard. We listen to our customers and strive to deliver strong, responsive customer service.
Human: We give a personal touch and support to our customers and each other, treating everyone with respect and understanding
Committed: We use innovative solutions to improve our services and always stick to our word.
We pride ourselves on delivering consistently high levels of customer service and innovative products to organisation's across all industries. Our vision is to become the best independent commercial energy supplier in the country. We aim to provide contracts that are straightforward, competitive, and most importantly, tailored to your business needs.
Main Responsibilities (but not limited to):
- Build effective, collaborative working relationships with relevant senior leadership representatives, People team and subject matter experts to understand and continually re-evaluate organisational learning and development needs to ensure they are aligned with business need and current regulatory and legislative requirements
- Develop and oversee the delivery of an agreed learning and development strategy, in conjunction with the Group People Director and other internal stakeholders, which meets the short, medium and long-term aims of the organisation
- Lead and coach the Learning and Development team to ensure it is high-performing and value adding through effective training, development, performance management and leadership of all members of the team
- Foster a culture of continuous improvement within the L&D function to ensure processes and practices are continually reviewed and lessons learned lead to change and best practice
- Stay current with the latest trends and best practices in learning and development
- Ensure that the businesses blended delivery methodologies are fit for purpose and appropriate given the changing needs of the business and our employees
- Build and create robust methods for tracking, reporting, evaluating and analysing performance of the L&D function and the effectiveness of the programme it delivers
- Lead the planned performance development review, succession planning and talent management cycle, helping to identify future leaders and high potential colleagues and working with relevant stakeholders to develop suitable development plans/programmes
- Oversee the delivery of a planned programme of management and leadership development activity to ensure the business has effective, high-quality and stable leadership at all levels of the organisation.
- Design, develop, and implement a comprehensive induction program for new employees which includes continuously improving the induction process based on feedback and organisational needs
- Ensure the induction program aligns with the company's culture, values, and strategic goals
- Identify opportunities to utilise the Apprenticeship Levy for new hires and existing staff
- Collaborate with training providers to set up apprenticeship programs that meet the needs of the organisation
- Monitor and manage the use of the Apprenticeship Levy fund, ensuring compliance with regulations
- Manage third-party relationships and contract negotiations with external stakeholders and providers to ensure effective use of resources
- Pro-actively manage positive internal communications in conjunction with relevant stakeholders to ensure widespread awareness of L&D activity and performance at all levels across the business.
Requirements to be considered:
- Relevant degree in Learning and development / Education
- Significant demonstrable experience of leading a Learning and Development function
- Significant previous team leadership experience, including managing remote / dispersed teams
- Demonstrable experience of successfully developing and implementing learning and development plans across an organisation
- Successful track record of working in collaboration with and as part of senior leadership teams
- Proficiency in learning management systems (LMS) and e-learning platforms
- Able to execute strategic plans into tangible, sustainable results
- Detail focused and analytical, with strong organisational and prioritisation skills
- Comfortable operating in a matrix organisation and delivering through others as part of a shared vision
- A high performing, target driven individual who is passionate about delivering an outstanding colleague experience.
Benefits:
- Working hours - Monday to Friday
- Buy & Sell Annual Leave Scheme
- Employee Assistance Programme (EAP)
- Access to Employee Health Scheme
- Career development
- Employee Recognition Incentives
- Company events
- Monthly dress down days
- Tea & coffee facilities & On-site Canteen
- Local discounts / benefits.
What you need to do now...
If you would love to join us as our new Head of Learning & Development, we encourage you to apply now!
Be a part of our bright future and talk to Ruby today!