Role: Senior IT Engineer
Location: Cheshire / Chester
Salary: Up to £35,000
Industry: Technical Solutions
Benefits: Company Car and Private Health Insurance
Are you a seasoned 2nd line IT technician with a knack for networking? We're searching for a talented individual to join our dynamic team on a full-time, permanent basis.
About the Role:
As an IT Technician, you'll be our tech guru, ensuring seamless operations and providing top-notch support to both schools and businesses. Your experience and knowledge of these sectors will be invaluable. We're looking for someone who aligns with our company ethos and brings a positive, proactive attitude.
Key Responsibilities:
- Offer technical support for computer hardware, software, and network issues.
- Install, configure, and maintain computer systems and software applications.
- Troubleshoot and resolve hardware and software problems promptly.
- Set up and maintain network infrastructure, including routers, switches, firewalls, and wireless access points.
- Perform routine maintenance tasks like system updates, backups, and security patches.
- Manage user accounts, permissions, and access rights.
- Respond to IT support tickets, ensuring timely resolution and proper escalation.
- Document technical procedures and troubleshooting steps for reference and training.
- Collaborate with IT team members on projects and initiatives.
- Stay updated with emerging technologies and industry trends to recommend improvements.
Requirements:
- Minimum of 3 year's experience as an IT Technician or similar role.
- Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
- Expertise in firewall management, network design, infrastructure, and server vitalisation.
- Experience with LANs and system administration tasks.
- Proficiency in troubleshooting technical issues.
- Familiarity with network protocols (TCP/IP, DNS, DHCP, VPN, etc.).
- Ability to prioritise tasks and manage time effectively in a fast-paced environment.
- Excellent communication skills to convey technical concepts to non-technical users.
- Relevant certifications (CompTIA A+, Network+, or Microsoft Certified IT Professional) are a plus.
- Flexibility to work outside regular business hours for maintenance, upgrades, or emergencies.
- Full driving license and access to a vehicle for on-site visits around the North West.
Additional Information:
Successful candidates will be subject to an enhanced DBS check.
A proactive, reliable, and hands-on attitude is essential.
If you're ready to take on this exciting challenge and make a significant impact, we'd love to hear from you. Apply now with your resume and a cover letter showcasing your experience and enthusiasm for the role.
Apply via this advert of send your cv directly to me - ( tom . craig @ nextech - group . co . uk )