£22K/yr to £23K/yr
City of Edinburgh, Scotland
Permanent, Variable

Customer Service Representative, hybrid after 3 months

Posted by Sanderson.

Customer Service Representative, hybrid after 3 months

A leading company in the financial services sector is looking for their newest customer operations representative to join one of the most integral parts of the business.

Candidates from all customer service backgrounds will be considered including retail and hospitality.

There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner.

Summary of the role:

  • We are based in Edinburgh city centre, easily accessible by train or bus and car parking is available nearby.
  • We have both front office and back office positions available
  • Conversations around hybrid working may be available after successful completion of training period.
  • Our standard working hours are Monday-Friday between 9am and 5pm, so no evening or weekend shifts.

Benefits:

  • We offer 21 days holiday (including bank holidays)
  • A contributory company pension scheme
  • Excellent employee well-being and assistance support programmes