Paved by performance, protection, and preservation COOLSPIRIT has been proving first-class support since 1998 giving them over 20 years' experience in the field, they have won many awards for the dedication they have to the business with a 99% customer recommendation – who wouldn't want to work in such a prosperous business?
Duties:
Within the apprenticeships, you will have a range of different tasks such as resolving technical issues and monitoring systems and software, handling tickets and so much more. If you are looking for a kickstart in IT, and want to be a part of a bubbly, fun, and supportive environment. This is the role for you!
What you'll do at work:
- Provide 1st line support and manage IT issues
- Installing and configure hardware/software
- Monitoring servers
- Support with password resets and permissions
- Resolving technical issues effectively
- Learn how to use the IT tools and techniques required to fulfil the main duties and responsibilities of IT professionals in the workplace
Required Skills:
- Windows experience, Building computers
- Experience with computer components and how they work
- Reliable and able to adapt and cope with new situations or change
- Good at listening and comfortable when communicating with new people
- Enthusiastic, willing to learn new skills and help others
- Team player with ability to work independently
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information please visit the UK ENIC website.
Working hours: Monday - Thursday - 8:30am - 5:30pm, Friday - 8:30am - 5pm
Benefits:
- On-site parking
- Early Friday Finish
- 20 days holiday every year it goes up by 3 + Bank Holidays,
- Career progression
- Friendly Working Environment
Future Prospects:
- There is potential to be taken on Full Time once apprenticeship has been completed
Important Information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!