We are seeking an exceptional head with a passion for technology consulting and a deep knowledge of the insurance industry to head our Technology Consulting function across the UK & Ireland. This pivotal role requires creativity, problem-solving skills, and a focus on adding business value through strategic client engagement and the delivery of complex technology projects.
Key Responsibilities:
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Leadership & Team Management:
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Run the Technology Consulting Team across the UK&I region.
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Monitor and manage performance metrics such as delivery profitability and client satisfaction.
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Align resources and efforts to overall ICT requirements.
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Nurture and develop talent to support ICT's strategic business plans.
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Sales Enablement:
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Lead the technology aspects of complex sales opportunities of both software and professional services.
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Define and propose the right solutions for clients, demonstrating your creativity and problem-solving abilities.
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Engage strategically with clients, building personal credibility and trust.
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Client Engagement:
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Direct senior client relationships with a strong customer focus, managing retention and broadening our software and services footprint.
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Oversee the delivery of complex engagements, ensuring quality and professional excellence, and consistently adding business value.
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Understand and manage solution and delivery risk.
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Thought Leadership & External Representation:
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Represent Technology Consulting in the UK&I Life and P&C insurance market.
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Participate in marketing and thought leadership activities, showcasing both your experience and knowledge and the overall credibility of the organization.
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Strategic Development & Integration:
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Provide thought leadership on shaping and building the consulting function.
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Develop innovative technology consulting propositions.
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Integrate technology consulting with the broader ICT business.
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Act as a point of escalation for issues internally and with clients.
Requirements:
- Extensive experience in global technology consulting or a professional services organisation.
- Proven ability to lead diverse technology consulting teams.
- Experience managing complex delivery projects and senior client relationships.
- Excellent stakeholder management capabilities.
- Ability to transition between strategic and detailed operational levels.
- Strong verbal and written communication skills.
- Relevant technical degree or equivalent experience.
- Ability to travel as required.
Preferred Qualifications:
- Significant experience in Commercial Lines P&C Insurance.
- Experience at an Insurance carrier.
- Prior responsibility for P&L in the consulting space.