Property Coordinator
OA are recruiting for a Property Coordinator to join our client's team as they continue to grow their client base.
This role is ideal for someone with a customer service background looking to transition into a career in Property Management.
Location: Elstree, Borehamwood
Hours: Full time, 9am – 5.30pm (Monday to Friday).
Salary: Up to £25,00-£27,000 depending on experience.
Property Coordinator - Benefits:
- Employee Rewards & Recognition scheme
- Wellbeing at work
- 23 days holiday + Bank Holiday (additional 4 days leave for festive closure)
- Annual discretionary bonus scheme
- Team socials
- Onsite parking
Property Coordinator - Key Responsibilities:
Responsibilities:
- Ensure excellent all-round customer service.
- Handle customer queries both verbally and in writing.
- Manage electronic data and emails, responding within 24 hours.
- Answer phones within 3 rings as the first point of contact.
- Raise complaints with contractors if work is unsatisfactory.
- Oversee H&S, FRA, site reports, and lift engineering, ensuring reports are actioned with the property manager's supervision.
- Complete minutes and site reports within 5 days.
- Coordinate with property managers to approve orders and fees.
- Uphold core values, fulfil commitments, and positively contribute to company culture.
Processing:
- Set up and monitor insurance claims.
- Write letters to leaseholders and residents about block issues.
- Obtain at least 3 quotes for orders over £400.
- Liaise with onsite staff and ensure they have necessary supplies.
- Assist Property Managers with large projects.
- Answer site-related queries and cover for Property Managers.
- Save reports, emails, and contracts in QUBE.
- Send updates via SMS and email for urgent issues.
- Source local contractors and manage contracts.
- Conduct site visits, take photos, and complete reports in 5 days.
- Meet clients on-site for complex issues.
- Reduce costs and improve service by building contractor relationships.
- Contribute to monthly newsletters.
- Update meter readings.
- Re-tender contracts for best value.
- Attend AGMs and client meetings; write and send minutes.
Property Coordinator - Skills and Experience:
- Eager to learn property management principles.
- Highly motivated to improve and develop.
- Strong interpersonal skills to understand customer needs.
- Knowledgeable in QUBE and Excel.
- Proficient in Microsoft Word.
- Good written and verbal communication skills.
If you are interested in this position, please apply online with your CV.
BARNPERM
Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.