This is an exciting opportunity to join a leading Education Recruitment Group which is highly respected within the education sector. Headed up by an industry leading team who have established an enviable reputation amongst its clients and candidates, as their agency of choice.
My client is a leading group in Educational Recruitment and offers a friendly and vibrant team environment with genuine career opportunities to progress quickly, based on your performance. A well-established client portfolio across specialised education sectors, with a long-standing candidate network, means this is an excellent prospect for an ambitious individual. You will be involved in the full recruitment cycle, recruiting professional education staff and teachers into Primary, Secondary or SEN schools within a local territory.
First class customer service is as important as sales and business development. Training and support will be given to help you succeed and you will have the opportunity to learn from highly successful team members within an encouraging culture from all around you.
THE ROLE As a Consultant, you will work towards running a profitable, efficient desk whilst operating as a part of the wider business team. You will support the expected culture aligned with legislation, company values and achieving success in line with target requirements.
It is essential that you provide exceptional support to all stakeholders including customers where relationships should be developed, whilst also ensuring compliance to Company policy and procedures at all times.
RESPONSIBILITIES:
Business Development and Client Management
- Working with the Branch Manager you will implement an achievable annual desk business plan.
- Ensure overall achievement to your required monthly and annual targets whilst ensuring you work within defined business policies.
- Continually increase your daily, weekly and monthly productivity and sales activity to see a year on year growth of sales revenue to ensure profit.
- Ensure all agreed rates with your client are correctly recorded and any other requests from clients are implemented.
- Maintain an awareness of competitors and their actions.
Candidate Management
- Continuously identify and anticipate the candidate requirements on your desk. Resourcing the relevant candidates for your clients and forward planning ensuring that you have enough candidates of various disciplines to support your desk needs.
- Through communication with your clients via surveys, mailshots and business/ relationship calls, identify their current and anticipated needs and take action through advertising, social media and the contacting current company database
Compliance, processes and systems
- Ensure you are fully compliant with Company policies and procedures
- Effectively delivery of the company's processes and systems.
- Maintain an up to date knowledge of Legislation ensuring full compliance of Safeguarding, DBS and all relevant Legislation.
PERSONAL SPECIFICATION
- Can work unsupervised whilst always maintaining an appearance that is suitable to represent the business.
- To be able to effectively multitask, adequately prioritise a busy and demanding workload and work towards and within deadlines.
- Possess excellent communication skills with the ability to work collaboratively and in the spirit of the Company and your position.
- Be self-motivated and target driven with the ability to work to deadlines.
- Through effective communication you will responsible for getting the required outcomes.
- Be proactive and commercially astute.
- Possess excellent organisational and planning skills.
- Be able to demonstrate an understanding of the education market, understanding the regulated requirements within this market including but not limited to safeguarding and DBS policy and procedures.
- Have a background of working within a sales and customer services environment with an outstanding ability to build customer relationships.
EXPECTED BEHAVIOUR AND COMPETENCIES
- Approach with every candidate within the Company with courtesy and professionalism, delivering feedback in a diplomatic way and striving for a trusted relationship.
- Engage with every team member professionally, being mindful of the Company expectations regarding effective teamwork.
- Be reflective and self-aware of how one's own behaviour can impact on the branch, other team members and the Company's customers and make the necessary adjustment.
- Be aware of your time management and use of time so that the maximisation of productivity is achieved throughout the day and week.
- Plan effectively so that you achieve your desk targets and personal goals.
- Always look for solutions in yours and the company's practices so that the best outcome is achieved.
- Take ownership of your desk and be accountable for growth and improvements.
- Overcome adversity by remaining positive and not behave in a way that is unreasonable and has a negative impact on your team members and the company.
- Be flexible so that your desk and company goals are achieved.
- You will be a team player.